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Services

Assessment, coaching and practical support.

Three services are available now, with positive behaviour support planning to follow. All are delivered across Queensland. Assessment and recovery coaching support people aged 10 and over, in person or by telehealth; functional cleaning is available under an NDIS plan or privately.

Assessment

Psychosocial Assessments

A culturally safe, holistic assessment of how psychosocial disability impacts daily functioning across the NDIS domains.

What it involves

Understanding the person’s story and journey, family and village dynamics, triggers, pro-social factors, support systems and strengths. A clear written report is provided that can support NDIS access requests or plan reviews.

Timeframe
Initial contact, assessment, then report delivered in 2–4 weeks. Can be prioritised for urgent plan reviews or access deadlines.
Delivered
In person, home visits, an agreed location, or telehealth
Ages
10 and over
Fee
Charged at the NDIS price limit for Assessment, Recommendation, Therapy or Training supports, Other Professional. Report writing is billed separately.

Ongoing support

Psychosocial Recovery Coaching

Ongoing capacity-building support for participants with psychosocial disability.

What it involves

  • Building a recovery-enabling relationship based on hope and trust
  • Developing a personalised recovery plan
  • Coaching to build skills, motivation, decision-making and resilience
  • Connecting participants to mental health and community supports
  • Helping them understand and use their NDIS plan effectively
Timeframe
Ongoing, usually weekly or fortnightly. The initial recovery plan is normally developed within the first 4–8 weeks.
Delivered
In person, home visits, an agreed location, or telehealth
Ages
10 and over
Fee
Charged at the NDIS price limit for Psychosocial Recovery Coaching. The rate depends on the day and time of the support.

Practical support

Functional Cleaning

Household cleaning that keeps a home safe and hygienic, available to NDIS participants under their plan, and to anyone else on a private basis.

What it involves

Maintaining a safe and hygienic home environment when illness, injury, disability or circumstances make these tasks hard to manage. This is a practical support service rather than an assessment.

Who it is for

  • NDIS participants, funded under Core Supports, Assistance with Daily Living, where the person’s disability prevents them completing these tasks independently.
  • Everyone else: the same service, booked privately and paid for directly. No NDIS plan, referral or eligibility assessment needed.
Timeframe
For NDIS participants, depends on the plan and rostering once funding is confirmed. Private bookings are scheduled directly.
NDIS funding
Core Supports, Assistance with Daily Living
NDIS fee
Charged in line with the current NDIS Pricing Arrangements, under Core Supports, Assistance with Daily Living.
Private rate
$180 per hour, from $500 per booking.

In development

Positive Behaviour Support Plans Coming soon

Developed by a Specialist Behaviour Support practitioner.

Focused on understanding the function of behaviour, improving quality of life, teaching new skills, and reducing or eliminating restrictive practices over time.

Two plan types

  • Interim Behaviour Support Plan, completed within 1 month of engagement. Required if restrictive practices are in use.
  • Comprehensive Behaviour Support Plan, completed within 6 months, based on a Functional Behaviour Assessment.

Not yet available

This service is in development. Register your interest and you will be told when it opens.

Register interest

Also offered

For organisations and teams

Alongside direct participant work, Restore and Beyond supports the people and services around them.

  • Consultation to other providers

    On working effectively with Pacific participants.

  • Cultural advisory support

    For organisations and teams.

  • Training for professionals

    Including Child Safety Officers and Team Leaders, on culturally safe practice with Pacific families and individuals.

  • Group programs

    Focused on addressing anger, building social skills and healthy relationships.

How and where

Delivery

Ways to meet

  • In person
  • Home visits
  • Meeting at an agreed location
  • Telehealth

Where

  • Queensland
  • Regional Queensland via telehealth
  • A team is being built in Mackay

Supporting people aged 10 and over.

Please note. Assessments and recovery coaching are designed to complement, and not replace, clinical treatment or medical care. Restore and Beyond does not provide therapy, counselling, diagnosis or medical treatment.

Know which service you need?

Send the short referral form. Not sure? Describe the situation and you will be pointed to the right one.

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